Latest Information

HF Custom - 6-8 weeks

BY - 10-12+ weeks

SSW - 6-8 weeks for Custom Sunbrella

• Bradington-Young is no longer accepting ANY fabric orders

• COM grade has been changed in HF Custom in the new 2026 price list

• Contrast Throw Pillows are NOT included with the new Hooker Custom Upholstery Sofas. They are only available in the same body cloth fabric. Contrast must be ordered as a separate TP sku.

• 9 NEW HF Custom/BY Combined Finishes are listed in the new price list and listed below. ALL OTHER FINISHES ARE BEING PHASED OUT - New Classiques has been discontinued (4/1)

• We have discontinued ALL M Brand. The upholstery pieces are NO LONGER AVAILABLE

January 16, 2026- Hooker Casegoods & Upholstery

January 16, 2026- HF Custom & Bradington-Young (*No price changes in BY)

October 1, 2025- Sunset West

NEW PRICE LISTS COMING OUT MAY 1st, 2026 - will be in effect July 1st

The following collections are being discontinued, what is left, is it!

• Coronado

• Montecito

• Marbella

• Dana

• Bristol

• LaJolla

• Manhattan

All orders must be placed online, as we are no longer accepting orders via email.

The only exceptions are cut yardage and discontinued products.

If you need assistance with logging in or placing an order, please don’t hesitate to reach out. You can also visit the “Videos” section of our website for step-by-step guidance.

The new Hooker Furnishings website will launched in February.

New website features:

• Credit Card Information Secured Storage

• Sectional Configurator

• Fabric Draping

• Additional Production Information

• More Account Information

Go to:

Resources: - Videos - New Website for additional information

As our new website, www.hookerfurnishings.com, has launched we need everyones updated resale certificate.

If you have NOT sent to Brian Spencer, please send to: Taxcertificates@hookerfurnishings.com

PDF BELOW

* Java (JV) Deep rich brown in color. Medium Sheen

* Kona (KN) Deep dark rich brown with dark brown undertones and dry brushing. Low Sheen -Previously Corisca

* Mahogany (MH) One coat of dark brown stain.

* Natural (NT) Light Brown stain with sealer and clear coat. Low Sheen

* Nutshell (NS) Light Brown toner with medium brown glaze and 2 clear coats. Low Sheen

* Pallisade Dark (PD) Deep rich brown with brown undertones and dry brushing. Low Sheen

* Raven (RV) Black satin finish. Medium sheen

* Toast (TS) Toast spray stain with sealer and clear coat. Low Sheen

* Whitewash (WW) White spray stain that has been wiped and finished with a clear coat. Low Sheen

What qualifies you for hanging samples?

• $30K combined fabric and leather ANNUALLY

• $10,000 buy-in on new introductions - April 2025 or later

Quick Ship Qualifications:

• 6 Quick Ship chairs or swivels

• Minimum 3 unique styles

• Clarification: Final determination is 6 chairs using at least 3 unique styles.

  If a dealer purchased 6 of one style, please note it on the sheet for review.

A 3% processing fee has now been implemented for all orders, whether placed online or submitted manually. This fee will appear as a separate line item on your invoice.

To avoid the processing fee, you can either pay with a debit card during online checkout or you may NOW select ACH payment and submit all your information under the order.

PRICING & ORDERING:

With your login credentials, you will have access to real-time stock availability, pricing, and the ability to place orders online.

We do ask that all orders be submitted through the website. If you experience any issues or need assistance with the process, please don’t hesitate to reach out — we’re happy to help.

CUSTOMER SERVICE:
All customer service questions can also be directed to me.  I try to get everything turned around as quickly as possible. 

SHIPPING:

You should be set up with our Prepaid Freight Program through Sunbelt. We do offer drop ship capabilities — simply select that option at checkout. White Glove delivery is also available; however, we do not recommend it, as we’ve experienced ongoing service issues and a higher incidence of damage.

Once your order has shipped you may contact Sunbelt directly with your SO# for tracking.  We are unable to track your shipment once it has left our facility.

CLAIMS:

Please note the following information is needed to process your claim efficiently.

• Original SO / Invoice Number.

• Provide the SKU number.

• Photos of the issue, including zoomed photos, overall photos, production label photos and carton photos. These must be from your receiver upon receipt of product from the freight carrier. (can't except claims of damage after the product is in the client home)

• A brief description of the issue 

All claims need to be filed within 5 days of receipt and send to me at HFChicagoRep@gmail.com.

If you are receiving a REPLACEMENT, we must have a donation slip within 60 days in order to receive your Credit Memo.

We DO NOT accept returns.

SAMPLE ORDERING:

Please use your log-in to order samples online.  You may select a product and then select "View Sales Aids" OR scroll to the bottom of the page and select "Sales Aids". All samples are free, please limit yourself to 20 samples. If you have questions, please reach out.